Security at ChatNexus
Security is fundamental to our operations. We implement industry-standard practices to protect your data and ensure safe chatbot operations.
Infrastructure Security
• All data is encrypted at rest using AES-256 encryption
• TLS 1.3 encryption for all data in transit
• Regular security audits and penetration testing
• Secure infrastructure hosted on enterprise-grade cloud providers
Data Protection
• Automated backup systems with point-in-time recovery
• Strict access controls and authentication mechanisms
• Regular security patches and updates
• Data isolation between different customer environments
Authentication & Access
• Multi-factor authentication support
• Role-based access control (RBAC)
• JWT token-based authentication
• Session management and automatic timeouts
Compliance
• Regular compliance audits
• Transparent data handling practices
• Data processing agreements available
Monitoring & Incident Response
• 24/7 system monitoring
• Automated threat detection
• Incident response team
• Regular security assessments
Contact Security Team
For security concerns or to report vulnerabilities, contact us at info@chatnexus.io